Clear your ticket queue faster without templates. Still you.
Typeahead completes your support replies inline as you type, in Zendesk, Intercom, Freshdesk, Gmail, wherever you work. Every response still sounds like you wrote it.
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Lisa Chen
“You answer the same question 40 times a day. The question is whether you type it 40 times or not.”
Copy-paste templates are fast, but they feel robotic, and your customers notice. Rewriting from scratch every time is more human but exhausting.
Typeahead is the middle path. It suggests your sentence completions inline, in your natural phrasing, so each reply feels written. Because it was. You’re just typing less of it.
Features
Built for the pace of support.
Ticket data never leaves your Mac
Customer names, order details, account data all process on your device. Nothing reaches an external server.
Completes your reply as you type
Ghost text appears at your cursor. Tab to accept, keep typing to dismiss. Not a template. Your words, faster.
100% Private
No cloud processing. No accounts. No telemetry. Customer data stays on your device.
Lightning Fast
Suggestions in under 100ms. Matches the pace of live chat. No loading, no delay.
Every Support Tool
Zendesk. Intercom. Freshdesk. Front. HubSpot. If you can type in it, Typeahead works.
One-Time Purchase
$79 per Mac. No seat fees, no renewal. For a team of 10, that’s $790 once vs $3,600/year for SaaS AI tools.
Use Cases
Where Typeahead makes the biggest difference.
Ticket replies
Support language is predictable. Typeahead completes common phrases and standard structures inline. You accept what fits, override what doesn't. Each reply is faster and still sounds like you.
Live chat support
Chat requires fast, human responses. Typeahead suggests completions inline with no context-switching and no delay, so you respond quickly without sounding templated.
Email support and follow-ups
Long-form support emails need more structure. Typeahead handles the predictable connective tissue so you can focus on the specific resolution.
Internal docs and runbooks
Knowledge base articles, internal guides, escalation notes. Typeahead speeds through the structural writing so you can focus on accuracy.
Compatibility
Works in every support tool you use.
Typeahead uses the macOS Accessibility API. It works in any app with a text field, including native apps, Electron apps, and browsers.
Privacy
Customer data stays on your
agent’s Mac.
Every ticket contains customer information. If your support tools have a cloud AI assistant, that data is processed on external servers. Typeahead processes everything locally.
| Typeahead | Zendesk AI | ChatGPT | |
|---|---|---|---|
| Runs locally | |||
| Zero cloud processing | |||
| Works offline | |||
| No account required | |||
| Works in every app | |||
| One-time payment |
Typeahead
Private by design. Every word you type is processed on your Mac by local AI models. Nothing is sent to the cloud. The only network activity is license activation and optional update checks.
Buy once, own forever.
No subscriptions. No recurring fees. Pay once and Typeahead is yours for life.
Get early access to Typeahead with unlimited usage forever.
- Smart autocomplete in every Mac app
- Unlimited usage — no caps, no quotas
- All language models included
- Free updates for life
Why one-time?
Subscriptions incentivize retention tricks. One-time purchases incentivize building something so good you tell people about it. We chose the second one.
For Support Teams
Your questions, answered directly.
Yes. Typeahead works in browser-based text fields, including Zendesk's reply composer, Intercom, and Front.
Absolutely. Typeahead is additive. It works alongside your existing macro library, not instead of it.
Typeahead suggests continuations of sentences you're typing. It doesn't generate full responses. If a suggestion doesn't fit, keep typing and it disappears. You're always in control.
Your writing never touches a server. Customer names, order details, and account data all process locally on your Mac. The only network activity is license activation and optional update checks.
Yes. Contact us at hello@typeahead.ai for team pricing.
One-time purchase. $79 per Mac. Own it forever.
Less typing. Same quality. More of yourself left for the hard ones.
The best support agents are fast and human. Typeahead helps you be both.
Works in Zendesk, Intercom, Freshdesk, Gmail, and every Mac app.